CANCELLATION POLICY
If you think you have ordered a wrong item, if you request us for cancellation within 12hrs of the time of purchase. We will not ship the item and we will refund 100% money back. After 12hrs of purchase if you fail to send order cancellation email, you will be not be eligible for the return policy, since the product might have been shipped by the time. When you cancel the order, make sure you submit a proper reason, without proper reason for cancellation, we will not be able to accept the cancellation request. Stopping your order processing is a critical task after we get the order; and hence cancelling any order will affect us & so we expect your co-operation in this regard. Refund will be processed from our side in maximum 2-3 business days.
TIPS TO AVOID RETURNS
If you wish to exchange your item for an alternative product, we suggest that you return it for a credit and purchase the new item separately. However, to ensure to order the correct product for your purpose here are few tips for a proper buying techniques:
- Ensure that the product will actually fulfil your needs & requirements in terms of size and use. Make sure that the product will actually fit your requirements. All the specifications of the products are mentioned in the product descriptions by us to ensure that the customer fully understands the product.
- Due to different technology of different screens there will always be slight variation in
actual colour of the product and displayed colour on your device. Factors like different display technology, display size, image capture lighting settings, colour-contrast- brightness settings, viewing angle etc. Make the actual colour of the product vary. Hence it is better to select the nearest shade of the product for your use. - All our product details contain specifications as per international standard guidelines, i.e., GSM – Grams per Metre for Quilts etc., TC-Thread Counts for Fabric standards, CM – centimetre for measurements, KG – Kilograms for weight, etc.
- Note : Please ensure and review the specifications of the product before purchasing.
DELIVERY AND SHIPPING
The products are typically dispatched within 2-3 working day and will reach the customer address in 6-7 working day depending on your destination. In case the product is unavailable, it will take 2-3 weeks’ time to source the same. Once the product is dispatched for delivery we will notify you of the same.
